MSP Builder Blog

A discussion of the technical challenges facing MSPs and potential solutions.

  • Using VSA Managed Variables

    VSA Managed Variables

    VSA Managed Variables offer an excellent way to provide customer and machine-group specific values for use in Agent Procedures. We have more than 20 unique Managed Variables … more

  • Good Habits for Writing Procedures

    Tags: Kaseya, Procedures

    Good Habits for Writing Procedures

    I participated in a panel at Kaseya Connect that talked about automation. One of the audience questions was "how do you manage creating procedures by your team?". … more

  • Masterful Monitoring

    Masterful Monitoring

    One of the challenges that most MSPs face is managing the alerts from the systems that they monitor. All too often, the default or sample monitor sets that are provided by the … more

  • The origin of MSP Builder

    Tags: MSP Builder, RMM Suite

    MSP Builder first came about when Baroan Technologies developed a short video that described what an MSP was, what it did, and how it could help businesses better manage their IT infrastructure. It … more